Accessibility
 
Accessibility Statement for North Yorkshire Fire’s Applicant Tracking System

This accessibility statement applies to https://northyorkshirefrs.engageats.co.uk

This website is run by Havas People Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200 without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • many PDF and Word documents are not fully accessible
  • OneTrust Cookie Consent are not fully accessible
  • Freshchat Technical Support are not fully accessible
  • YouTube video and audio content are not fully accessible
Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email: client-services@engageats.co.uk

We’ll consider your request and get back to you in 3 to 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

  • E-mail: client-services@engageats.co.uk
  • Visitor Address: HKX Building, 3 Pancras Square, Kings Cross, London. N1C 4AG
  • Postal Address: HKX Building, 3 Pancras Square, Kings Cross, London. N1C 4AG
  • Contact: Richard Craker, Technical Director, Havas People Ltd
Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us.

Technical information about this website’s accessibility

We are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Non-compliance with the accessibility regulations

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’ listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

OneTrust Cookie Consent

The OneTrust Cookie Consent does not reflow when zoomed in at 400%, so people with visual impairment may not access the information. This fails WCAG 2.1 Reflow 1.4.10.

The OneTrust Cookie Consent does not have elements with sufficient colour contrast, so people with visual impairment may not access the information. This fails WCAG 1.4.3 Contrast (minimum)

The OneTrust Cookie Consent uses ARIA attributes which cannot be used in this element. This fails WCAG 2.1 Name, Role, Value 4.1.2.

Freshchat Technical Support

The Freshchat Technical Support does not reflow when zoomed in at 400%, so people with visual impairment may not access the information. This fails WCAG 2.1 Reflow 1.4.10.

The Freshchat Technical Support icon in the bottom corner of the webpage is not accessible using the keyboard, so people with visual impairment may not access the information. This fails WCAG 2.1.1 Keyboard

The Freshchat Technical Support Zooming and scaling must not be disabled, so people with visual impairment may not access the information. This fails WCAG 1.4.4 Resize Text

YouTube video/audio player

YouTube uses ARIA attributes which cannot be used in this element. This fails WCAG 2.1 Name, Role, Value 4.1.2.

Sign in and Register

The modal does not have horizontal scrolling at 400% zoom. This fails WCAG 2.1 Reflow 1.4.10

Captcha image

Images must have alternative text. People with sight loss may not be able to see an image clearly on a page. This fails WCAG 1.1.1 Non-text Content

PDFs and other documents

Many of our PDFs and Word documents do not meet accessibility standards: This fails WCAG 2.1 Non-text content 1.1.1. and Info and Relationships 1.3.1

  • E-mail: client-services@engageats.co.uk
  • Some PDFs are scanned images, so are not readable by a screen reader
  • Some documents are not marked up correctly, so are not readable by a screen reader
  • Some documents so not have sufficient contrast between the text and background colours.
  • Some documents have no headings or incorrect heading structure (for example, the first heading isn't H1)
  • Some table do not have headings
  • Some images are missing alt text
  • Some documents do not have a document title
  • Some documents do not have a language definition
  • Some PDFs do not have bookmarks
Preparation of this accessibility statement

This statement was prepared on 22/02/2024. It was last reviewed on 22/02/2024.

This website was last tested on 22/02/2024.

Havas People Ltd assessed the accessibility of this Applicant Tracking System by the following approaches:

  • Self-evaluation
  • Use of AxeDevTools